Terms of Service

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Pristine Carpet & Tile Cleaning LLC DBA Pristine Carpet & Tile Cleaning through our website at https://www.pristinetulsa.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to office@pristinetulsa.com or call (918) 902-1314 during business hours.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

You must be 18 years or older to participate in our SMS program.

For privacy-related inquiries, please refer to our Privacy Policy at: https://www.pristinetulsa.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

This website (the "Site") is owned and operated by Pristine Carpet & Tile Cleaning ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site at any time. By continuing to use the Site after changes are posted, you accept the updated Terms.

This Site and all materials available on the Site are the property of Pristine Carpet & Tile Cleaning and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, non-commercial use. You may not use the Site or its materials in a way that infringes on our rights or has not been authorized by us.

You may download or print one copy of individual pages for personal use, provided all copyright notices remain intact.

By submitting content (including reviews, photos, or feedback), you confirm you own or have permission to share it. You grant us a royalty-free, perpetual, worldwide license to use, modify, distribute, and display such content.

We may provide links to third-party websites. These links do not imply endorsement of those sites.

All information, products, and services are provided "as is" without warranties of any kind. We disclaim all warranties, including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Pristine Carpet & Tile Cleaning and its team from any claims or damages arising from your use of the Site or violation of these Terms.

Some services or offers may involve third parties. We are not responsible for the quality or performance of third-party services.

Any transactions with third parties are solely between you and that provider. We are not liable for any loss or damage resulting from those interactions.

To access certain features, you may need to provide personal information. You agree to provide accurate and complete information.

You are responsible for maintaining the confidentiality of your information and for all activities associated with your interactions.

If you suspect unauthorized use, contact us immediately at office@pristinetulsa.com.

We reserve the right to terminate or restrict access to the Site at any time if we believe you have violated these Terms or engaged in unlawful behavior.

These Terms shall be governed by and interpreted in accordance with the laws of the State of Oklahoma. Any disputes shall be resolved through binding arbitration in Oklahoma.

We may update these Terms periodically. The most current version will always be available on our website with the effective date listed above.